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Privacy and Security Policy

POLICY REVISION DATE: August 20, 2018

CONTACT INFORMATION

For any concerns or questions, please contact us:

BOOTTIME, LLC- Note we are solely an online retailer. We do not have a storefront only warehouses at this time from which we ship our products.  Please send via mail, any letters, returns or exchanges to: 193 Interstate 45 South, Suite D-193 Huntsville, Texas 77340

  • Phone
  • Email

OUR BUSINESS TAKES THE PRIVACY AND SECURITY OF YOUR INFORMATION SERIOUSLY

BOOTTIME, places our customer's privacy and security as NUMBER # (1) ONE during and after transacting business on our website. Therefore, we have enacted policies and procedures to safeguard your private information to keep your confidence and trust in our business here at BOOTTIME. We are family here at BOOTTIME and consider all of our customers as family. So, we are going to do everything within our power to ensure our family is safe and taken care of.  The Privacy Policy is intended to clarify and inform our customers as the information we obtain, how the information is utilized, our customer’s rights as to how the information is used, and their right to review and modify that information for its accurateness.

Our website automatically recognizes your Internet Service Provider along with the previous Web address and history of any transactions and activity within the BOOTTIME website. Your individual information is not recognized by us. The information that our customers provide us during the processing of orders is used solely for completing that particular customer’s individual order, providing sale discounts/coupons if applicable to the current order or emailing you future discounts/promotions offered by our site for certain merchandise and/or certain events throughout the year, and for ensuring the time processing and shipping of your items purchased through the website.

The information provided by you is to ensure a better experience shopping for our customers by making our Web site more user-friendly. Our goal to make shopping at BOOTTIME a remarkable experience, fun, easy and enjoyable. We greatly appreciate your business and want you to come back in the future. All information provided permits us to process purchases, verify orders, notify you of content and updates to our Web site and provide detailed information about any and all products listed on our site. NO PERSONAL INFORMATION IS SHARED OR SOLED TO ANY THIRD-PARTIES YOU PROVIDE IN ANY WAY OTHER THAN AS INDICATED ABOVE.

Furthermore, any and all information you provide BOOTTIME, is placed in our customer database, so that we may send you information about products, services, special sales, and events. YOU MAY REQUEST THAT YOUR INFORMATION INCLUDING YOUR EMAIL FROM OUR LIST AT ANY TIME UPON CONTACTING CUSTOMER SUPPORT

ANYTIME YOU PROVIDE YOUR PRIVATE PERSONAL INFORMATION TO ANY AND ALL OF OUR CALL CENTERS, OUR WEBSITES, AND ANY AUTHORIZED THIRD PARTIES, YOUR CONSENT TO OUR POLICIES AND PROCEDURES ON HOW BOOTTIME COLLECTS, USES, DISCLOSES, AND MANAGES YOUR INFORMATION SHALL BE INFERRED

PRIVACY AND SECURITY REFERENCE GUIDE

Information is collected from a customer when the following occurs:

  • Visit our website and create an online shopping account
  • Inquire about a product or service and/or request written information regarding such(phone, in person, email)
  • When you make a purchase, return, or exchange of a product

We collect the following kind of information:

  • Various website traffic information in order update our inventory, type of products our customers demand more of improving your experience at BOOTTIME.
  • Contact information such as name, mailing address, phone number, and email address; or
  • Personal information such as billing address and credit card information, when provided.

TO PROCESS YOUR ORDER THE ABOVE INFORMATION MAY BE PROVIDED TO ONE OF OUR AUTHORIZED THIRD PARTIES AND OR AFFILIATES.

Your information is used as follows:

  • to create online account, utilize web site forms and special options
  • cart checkout, process payments, and complete order
  • send you emails, mail (flyers, catalogs) about our products and services.
  • third parties and affiliates for processing and servicing of orders
  • to better serve our customers

Your information is protected as follows:

SECURE ONLINE SHOPPING:

BOOTTIME does not retain customer credit or debit card information when you make an online purchase. We utilize a third-party processor to process any and all credit and debit card transactions.  Only secured third-party credit and debit card processing providers are used who provide and utilize the most up-to-date security transaction technology to ensure your privacy and safety including but not limited to SSL encryption. Secure Shopping.

PROCESSING PHONE ORDER

Due to conflicting web browsers and firewalls, some orders may not be processed through a secure server. Therefore, if you are unable to process your order online, please email or phone customer service.

However, while we try to utilize every possible secure avenue to protect your private data over the phone and the World Wide Web, we cannot warrant security of any and all provided information over the Web nor by e-mail as it is not encrypted and is not a secure source for providing private and secure information.

CUSTOMER SERVICE

Customer services may retain information that you provide about your order, return or exchange or any other information you provide during such conversation to better serve our customers needs.

FLYERS/CATALOGS

BOOTTIME may send you special flyers and catalogs from time to time about promotions and sales events using your name and address.

E-MAIL POLICY

BOOTTIME may utilize your e-mail address and or affiliated third-parties to inform you about your order, aid customer service, answer any inquiries and concerns you may have and provide sales and promotional information. WE DO NOT SELL ANY OF YOUR INFORMATION.

AUTHORIZED THIRD PARTIES

For your protection, we utilize third parties to process any and all credit and debit card transactions. SEE SECURE ONLINE SHOPPING ABOVE.

We only provide necessary information to securely process your order and/or provide you information about your order as BOOTTIME deems necessary.

Those third parties have their own individual data privacy and security procedures and you are directed to review those policies for your information and protection. It is recommended that you contact any third party on their website to opt-out or change how your information is utilized there.

SALE OF BUSINESS

In the event BOOTTIME is sold or transferred to another party, your information will be transferred to the new owner and/or agent who acquires the company.

RIGHT TO REFUSE BUSINESS

BOOTTIME reserves the right to refuse to sale and/or honor the sale of a product, good, or service to any party for any reason in BOOTTIME’s sole discretion.

To improve our websites and to make your online shopping experience more enjoyable, we collect anonymous information of all visitors to our websites through the use of cookies, graphic tags, transactions and other technologies.

COOKIES UTILIZATION

BOOTTIME uses Cookies which do not contain any of your personal identifying information but to track general information about site visitors to improve customer site experience.

Furthermore, BOOTTIME shall not permit the collection user private information by third-party websites for any advertising purposes.

Your web browser can be utilized to control how information is tracked including cookies. You may set your browser to not accept cookies by engaging the proper control setting within your browser settings and options.

Persistent cookies are utilized to recognize our account members once they have first utilized our Website. These Cookies permit entry of the site without multiple logins by the user on future visits.

SITE LINKS

Links to other websites on our site to other third-parties and/or affiliates are not controlled and the responsibility of BOOTTIME and BOOTTIME shall not be liable for any such linked site. It is the responsibility of our customer to read any third-party’s and or affiliates web site’s that particular privacy and security policy as BOOTIME’s Privacy and Security Policy shall not apply. It is your responsibility to make a determination as to how your private data information is utilized by that particular third party website. BOOTTIME shall not provide any of your information with a third-party without its customer’s consent.

CHILDREN'S PRIVACY

This site is not directed towards children and no information shall be obtained from any person under 18 years of age. Any person who visits BOOTTIME’s  Website shall warrant they are at least the age of majority(18 years of age) and if BOOTTIME has knowledge that any person under said age of majority enters the site and registers; that party’s account shall be deleted and information removed from our database. Any order place shall be canceled and refund placed.

MODIFICATIONS TO PRIVACY STATEMENT

BOOTTIME reserves the right to amend or modify its privacy and security policies and procedure at any time without notice. You are encourage to check our Privacy Statement regularly for changes that may affect your privacy and security.

REQUIREMENTS BY LAW

In some situations, where required by local, state, and/or federal law, BOOTTIME shall disclose any and all of your personal information when in our discretion we believe it is necessary in protecting your rights, the rights of BOOTTIME and/or affiliates or the rights of others.

INTERNATIONAL CUSTOMERS

BOOTTIME would like to inform you to beware that personal information, will be transferred to, processed, and stored in the United States where the Site is operated particularly the state of Texas. You are consenting to UNITED STATES FEDERAL LAW AND TEXAS STATE LAW to all issues related to BOOTTIME’s Website and its Privacy and Security Policies and Procedures.

CALIFORNIA LAW

California Civil Code Section 1798.83 permits customers who are residents of California that have established a business relationship with a business to request certain information regarding any private information disclosed to third parties within the immediately preceding calendar year for their direct marketing purposes. However, BOOTTIME does not provide customer information to third parties for their direct marketing purposes, to implement such a procedure is not necessary. Therefore, to ensure your information does not promote our products or services, please contact our customer service by phone or email to be removed from our database in accordance with our privacy policy at no cost to the customer.

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